Your Stay at the Clinic - Clinic for Trauma Surgery, Orthopaedics and Plastic Surgery

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Clinic for Trauma Surgery, Orthopaedics and
Plastic Surgery

Your Stay at the Clinic

The aim of the entire team at the Clinic for Trauma Surgery, Orthopaedics and Plastic Surgery is to make your stay as pleasant as possible. The following information is meant to help ensure that you are perfectly prepared for your stay at our clinic.

Should you have any questions regarding your stay at our clinic, please contact our case management team, which can be reached via e-mail or by calling the following number:

The wards can be reached via telephone under the following telephone numbers:


Jessica Frank (Pre-operative planning)
Tel.:    0551-39-65414
E-mail:   This email address is being protected from spambots. You need JavaScript enabled to view it.


Sandra Küchemann (Inpatient logistics)
Tel.:    0551-39-65657
E-mail:   This email address is being protected from spambots. You need JavaScript enabled to view it.


Anne Jost (Social service)
Tel.:    0551-39-65058
E-mail:   This email address is being protected from spambots. You need JavaScript enabled to view it.


The wards can be reached via telephone under the following telephone numbers: 

Telefonnummern der Stationen.
Station 5014 (Privatstation/BG)0551 39-66134
Station 50130551 39-8670
Station 50120551 39-22614
Station 50110551 39-66131
Station 40130551 39-13771
Station 3011 (IMC)0551 39-14985
Station 2023 (Children's station)0551 39-22787
Intensive care unit 01170551 39-66040
Intensive care unit 01180551 39-66060

Day of Admission

If you are being admitted on an empty stomach on the day of the operation, we ask that you – unless otherwise agreed – report to the patient entrance situated on Level 01 at 6:30 a.m. From there, once you have completed the registration process, please proceed to the pre-arranged ward.

If you are being admitted the day before the operation, we ask for you to be at your ward by 11:00 a.m.

You will need to bring the following items with you for your stay:

  • Body care products
  • Items to clean your teeth / dental prostheses (toothbrush, toothpaste etc.)
  • Hand towels and face cloths
  • Comfortable clothing
  • Underwear
  • Sturdy footwear or sports shoes


Visiting hours are between 10:00 a.m. and 8:00 p.m. Please sign out with the ward staff when leaving the ward.


Meals are served at the following times:

  • Breakfast 7:30 a.m.
  • Lunch 12:00 p.m.
  • Dinner 5:00 p.m.

Wi-Fi Access, Telephone and TV 

Our clinic offers you the possibility of obtaining short-term access to the WLAN. Furthermore, each patient bed is equipped with a telephone that can be activated by request. Every room is equipped with a TV that, like the telephone, can also be used for a fee. The ward staff will be happy to provide you with more information.

Medical examinations

Examinations are usually carried out between 8:00 a.m. and 4:00 p.m., but can also be carried out later in special cases. Imaging procedures (X-rays, CT/MRI scans) in particular may also be carried out in the late afternoon or early evening. We ask you to take this into account when planning your activities.

Doctor's Visits

Doctors usually begin their ward visits in the course of the morning. There are no fixed times for these visits, as the ward doctors also work in the operating theatre and run consultation hours throughout the day.

Ward Doctors' Consultation Times

Consultation times are not set in stone. We will be happy to provide you with information in a timely manner, however, the surgical work in the operating theatre may also lead to delays. Please understand that, due to medical confidentiality reasons, we are very limited in what information we can provide over the phone.

Medications, Medical Conditions, Allergies

To help us ensure you are properly prepared for the operation and the anaesthesia, please let us know which medication you take regularly or have taken recently. Many painkillers, cardiac medication, and medication that is used to treat vascular disorders inhibit the blood's ability to clot. Hormone medication can increase your risk of developing blood clots. Both can sharply increase the risk of complications. If the operation is not an urgent one, it is usually possible to pause the medication and simply wait for some of its effects to wear off. Homeopathic remedies can also affect laboratory values or have a bearing on the patient’s risk for complications. If in doubt, bring your medication along to the pre-operative discussion so that we can take a look.

Cardiovascular diseases are an important factor when it comes to assessing the risk posed by anaesthesia. Serious illnesses can also influence the choice of surgical procedure.

If you have already had a blood clot in the past, we will make sure to take special preventative measures. There are hereditary blood-clotting disorders that increase or inhibit the blood’s coagulability. If you have a family history of one of these disorders, please let us know. In some circumstances, special laboratory tests may need to be carried out and/or administration of special medication may be necessary.

Many skin diseases lead to small or larger skin changes, either directly or through an itching sensation. These can become increasingly colonised with bacteria, which in turn can greatly increase the risk of infection.

Allergies to metals, jewellery or antibiotics may require us to use a different implant or prescribe a different prophylactic medicine. If a patient has a latex allergy, we will need to make extensive changes to the standard materials we use.

Time of Operation

The first operation of the day usually begins at 8:00 a.m., with patients being brought from the ward to the operating theatre at 7:30 a.m. There are no set times for the subsequent operations. With minor procedures, you will be brought back to your ward after the operation, while major procedures may require a stay in the recovery room, the intermediate care ward or the intensive care unit.